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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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HP Recommended
HP Color LaserJet Pro MFP M277dw

How do I change the compression settings for pdf documents on the HP MFP M277dw machine (and not by using the desktop software). The finished pdf documents are too big even setting the dpi to 200 on the machine.  

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @HowAndWhy,

 

Thank you for sharing the above information.

 

If you do not see any options to compress the scan files from the control panel scan options.

Then the option is not available to compress the files while scanning.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

View solution in original post

3 REPLIES 3
HP Recommended

Hi @HowAndWhy,

 

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I understand you're experiencing an issue with compressing the PDF files before printing on your printer.

To understand the issue and help you, please share the details listed below:

 

- May I know which application are you using to print?

- When was the last time you were able to print PDF files without any issues?

- Were there any changes made to your printer recently?

- May I know which devices are you using to print eg: Windows PC, Mac, or Smartphone (Android or iPhone)?

 

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

HP Recommended

Thanks for the reply.  Not having a printing problem.  Need to know how to compress documents before scanning to pdf.  I know that I can change the DPI; however, I would like to know how to change the compression default on the machine (not using desktop software), to better control the finished pdf file size.  I have both the m277 and a m477.  Thanks.  

HP Recommended

Hi @HowAndWhy,

 

Thank you for sharing the above information.

 

If you do not see any options to compress the scan files from the control panel scan options.

Then the option is not available to compress the files while scanning.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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