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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
Lenovo
Microsoft Windows 10 (64-bit)

I have a HP OfficeJet Pro 7740 Wide Format All-In-One Printer.   The HP Smart (115.1.152.0) software I have seems to allow me to only set the scan area to a standard paper size.  However,  I want to set the area scanned to a custom set of values (say 13 by 9 or so) so that I do not have to crop the scan later.   How can I do this?  

 

Thanks in advance

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

Download and install the HP Full Feature Software for your printer by following HP Easy Start:

https://ftp.hp.com/pub/softlib/software13/printers/HPEasyStart_11_5_4644_17.exe

 

Using HP Scan, set the Scan Type as Photo and the Source as Flatbed Glass.

Then you may either select a Custom Size and select the required custom size, or set the size as Auto Detect Size so the object will be cropped automatically.

 

Shlomi

 



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

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3 REPLIES 3
HP Recommended

You need to crop using different software, you can only scan in standard paper sizes.




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HP Recommended

Hi,

Download and install the HP Full Feature Software for your printer by following HP Easy Start:

https://ftp.hp.com/pub/softlib/software13/printers/HPEasyStart_11_5_4644_17.exe

 

Using HP Scan, set the Scan Type as Photo and the Source as Flatbed Glass.

Then you may either select a Custom Size and select the required custom size, or set the size as Auto Detect Size so the object will be cropped automatically.

 

Shlomi

 



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
HP Recommended

Thank you Schlomil,  very much appreciated.  I downloaded the software you recommended and with you your suggestions I was able to get the functionality that I was promised when I first talked with HP Sales.    Just wish HP included this in their default software!

 
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