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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP Officejet 6500 E710
Microsoft Windows 10 (64-bit)

I'd like to create a desktop icon to launch the scanner dialog. I am not a fan of the Windows tile approach.

 

Under Windows 8.1, there was a desktop icon that let me connect to my Officejet 6500 unit and enable the scan to computer option. That went away with the Windows 10 upgrade.

 

I ran the Print and Scan Doctor and it resolved problems. When I went to test scanning, it popped up the familiar dialog where I could choose the various settings.

 

HP Scan Dialog.JPGIt worked perfectly. But after closing the Doctor, I could not find any place to launch the dialog again, outside of the Doctor.

 

I downloaded and installed the HP Scan and Capture app. It works fine but I would rather not leave the desktop in order to launch it, nor do I use it enough to warrent placing it on the taskbar.

 

Is there any way to create a desktop icon for the Scan and Capture application

or

is there a way to create an icon to launch the scan dialog that Print and Scan Doctor uses?

 

I'd prefer the latter one.

 

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

Thanks for using the HP Forums.

 

There is a way to create the Scan Shortcut on your desktop. Try these steps :

 

 

1. Open a File Explorer

 

2.  C: > Program Files (x86)

 

3.  Program Files (x86)  >  HP

 

4.  HP > HP Officejet 6500

 

5. HP Officejet 6500 > Bin

 

6. Bin  > HP Scan

 

7. Right-Click on the HP Scan and "Create Shortcut"

 

You will get a prompt that "Windows can't create a shortcut here.  Do you want the shortcut to be placed on the desktop instead?    Select "Yes".

 

Hope that helps!

 

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"

View solution in original post

3 REPLIES 3
HP Recommended

Hi,

Thanks for using the HP Forums.

 

There is a way to create the Scan Shortcut on your desktop. Try these steps :

 

 

1. Open a File Explorer

 

2.  C: > Program Files (x86)

 

3.  Program Files (x86)  >  HP

 

4.  HP > HP Officejet 6500

 

5. HP Officejet 6500 > Bin

 

6. Bin  > HP Scan

 

7. Right-Click on the HP Scan and "Create Shortcut"

 

You will get a prompt that "Windows can't create a shortcut here.  Do you want the shortcut to be placed on the desktop instead?    Select "Yes".

 

Hope that helps!

 

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
HP Recommended

**bleep**, you do fine work !

 

I was hoping it would be as simple as finding the right .exe and creating a shortcut,
but I didn't know where to strt looking.

 

Many thanks - works beautifully.

HP Recommended

Hi,

Glad to hear that your issue is resolved and all is working well now.

Have a nice day!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
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