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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
HP OfficeJet 4650 All-in-One Printer
Microsoft Windows 10 (64-bit)

 

How do I install a TWAIN or WIA driver for 4650 to scan wirelessly.

 

Thanks!

 

NAGDT

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Solved, but...

  1. Reran "Fix Scanning" in HP Print and Scan Doctor a good number of times while it fixed various problems.
  2. Reran "Fix Scanning" in HP Print and Scan Doctor multiple times and each time it said newer software was available, so each time I installed a different driver from the 4650 drivers and software page until I installed all available drivers,
  3. I reinstalled HP OfficeJet Pro 6970 All-in-One Print and Scan Driver and Accessories (Full_Webpack-40.15.1231_1-OJ4650_Full_Webpack.exe) one last time.
  4. Boom. Acrobat could find the TWAIN and WIA drivers and I could scan wirelessly, but...

I have lost the ability to print in color.

View solution in original post

3 REPLIES 3
HP Recommended

Solved, but...

  1. Reran "Fix Scanning" in HP Print and Scan Doctor a good number of times while it fixed various problems.
  2. Reran "Fix Scanning" in HP Print and Scan Doctor multiple times and each time it said newer software was available, so each time I installed a different driver from the 4650 drivers and software page until I installed all available drivers,
  3. I reinstalled HP OfficeJet Pro 6970 All-in-One Print and Scan Driver and Accessories (Full_Webpack-40.15.1231_1-OJ4650_Full_Webpack.exe) one last time.
  4. Boom. Acrobat could find the TWAIN and WIA drivers and I could scan wirelessly, but...

I have lost the ability to print in color.

HP Recommended

@VictorS

 

Victor,

So I do not make the same mistake again, can you tell me what edit was necessary in my post "How do I install a TWAIN or WIA driver for 4650 to scan wirelessly"?

Thanks!

NAGDT

 

HP Recommended

Hello, @NAGDT 

Thank you for visiting the HP Support Community!

Admin and Mods are here to guide the customer to get the best experience from the Community.


@NAGDT wrote:

@VictorS

 

Victor,

So I do not make the same mistake again, can you tell me what edit was necessary in my post "How do I install a TWAIN or WIA driver for 4650 to scan wirelessly"?

Thanks!

NAGDT

 


I'm going to step in on this post just to clarify your related question, in this case, we just added the labels related to this post since this can help us to take note on possible highlights from it and give a proper follow up. I hope this makes it more clear.

Also, just as a friendly reminder:
To help volunteers that reply to posts in the Community, please remember to provide details about your issue. Here are some recommendations of information that can help volunteers to better understand and provide support to your question:

- Exact model of your printer / Desktop/ notebook (if you need help, click here for information on how to find your model number model).
- Operating system (including revisions made with service packs, 32-bit or 64-bit, etc.)
- Connection method - USB, physical LAN, or wireless?
- Error messages - on the printer display and/or computer, any patterns for flashing lights.
- Any system changes before the problem starts (Example: Operating System Update, Software installation);

Please let us know if you have any additional questions or concerns in a new post. Our job as HP moderators is to monitor all traffic on the community.

Thank you.

I work on behalf of HP. Our job as moderator is to monitor all traffic on the community.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.