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Guidelines
Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
hp envy 4520
Microsoft Windows 10 (64-bit)

How do I install scanner software for hpenvy 4520 ?

 

1 REPLY 1
HP Recommended

@eric_f, Welcome to HP Support Community!

 

Follow the steps below to install scanner software-

  1. Go to HP Customer Support - Software and Driver Downloads.

  2. Type your printer model, and then click Download next to the full feature driver under Driver-Product Installation Software.

    Click Download next to the full feature driver

  3. Follow the guided setup instructions to connect the printer.

  4. After the software installs, search Windows for HP, and then select your printer to open HP Printer Assistant.

    NOTE: 

    If HP Printer Assistant does not download with your printer software, go to What other scanning methods or apps are available in Frequently asked questions (FAQs).

  5. On the Scan tab, click Scan a Document or Photo to open HP Scan.

Refer to the document https://support.hp.com/in-en/document/c03466081 for additional help.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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