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- HP Community
- Printers
- Scanning, Faxing, and Copying
- How do I log into my admin settings?

Create an account on the HP Community to personalize your profile and ask a question
05-19-2017 09:43 PM
I keep getting blocked from adding wifi or doing anything because of admin settings: How can I reset these? What is the website?
It's been like this FOR MONTHS!!!!
05-20-2017 04:17 PM
Hello, @Hudsons3ARG – Hope you are well 🙂
Thank you for engaging in HP Support Forums. I am glad to be of your assistance!
I understand your printer is asking for an administrator password. Is the printer connected to the network already? If so, let’s try to fix the issue by following the steps mentioned below:
- Obtain the IP address of the printer – You can touch the “wireless” icon on the printer control panel to get the IP address.
- Type the IP address on your web browser to obtain the printer EWS page on your computer.
- Now go to the Security Tab - Administrative Settings.
- Uncheck the "Control Panel Lock".
If the issue persists, then we will have to completely reset the printer. I am sending you a private message to perform the reset on your printer. Please click on the mailbox icon at the top-right corner to access your inbox.
Please let me know if this resolves the issue, or if you require further assistance.
Cheers 🙂
Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!
DVortex
I am not an HP Employee