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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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Hi @DCAla
Welcome to the HP Support Community. I understand you would like to save the scanned document as a PDF. I'd be happy to assist you.
Which application are you using to scan from your PC?
Use the HP Smart app to print and scan from your Win PC
Click here to download and know more about the app.
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From the HP Smart app home screen, click the Scan tile.
The Scan window opens.
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From the Scan window, change settings such as document type (document or photo), page size, output type, source, resolution, and compression to match the scan job, and then click Scan
.A preview of the scan displays.
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At the bottom, select PDF for 'file type'.
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Click on save.
For more info on how to scan from your PC, refer to this document.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
HP Recommended
Hi @DCAla
Welcome to the HP Support Community. I understand you would like to save the scanned document as a PDF. I'd be happy to assist you.
Which application are you using to scan from your PC?
Use the HP Smart app to print and scan from your Win PC
Click here to download and know more about the app.
-
From the HP Smart app home screen, click the Scan tile.
The Scan window opens.
-
From the Scan window, change settings such as document type (document or photo), page size, output type, source, resolution, and compression to match the scan job, and then click Scan
.A preview of the scan displays.
-
At the bottom, select PDF for 'file type'.
-
Click on save.
For more info on how to scan from your PC, refer to this document.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
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