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Guidelines
Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎01-29-2017 04:40 AM

HP Recommended
Product: HP DeskJet 2130

I have never scanned a document and need basic guidelines !

37 people had the same question
5 REPLIES 5

‎01-29-2017 06:22 AM - edited ‎03-05-2018 05:39 PM

HP Recommended

Hi,

Thanks for using the HP Forums.

Can you download and install the FULL feature printer software from HP for your operating system:

 

The following resource will help you :

http://123.hp.com/us/en/

Key in your printer model, Operating System and download & install the FULL feature software.

Once you have downloaded and installed the FULL feature software, you will be able to print and scan.

 

Check out this link for scanning tips:

 

Scanning for Everyone


Hope that helps.

I am an HP Employee. Although I am speaking for myself and not for HP.
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1 person found this reply helpful
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‎01-29-2017 06:52 AM

HP Recommended

I have done all that but I still dpoon;t know HOW to scan something !

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‎01-29-2017 07:18 AM

HP Recommended

Hi,

 

Can you start the HP Prinrer Assistant.

 

Go to Scan and select the options to scan.

 

Check out the link on Scanning resources, it'll show you video examples on how to scan.

 

Thanks.

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
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‎01-10-2018 09:01 AM

HP Recommended
@Nick1951 wrote:

I have never scanned a document and need basic guidelines !



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‎09-18-2018 07:46 PM

HP Recommended

i did to scan a document from hp deskjet 2130. give simple instructions

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