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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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I need to scan a document on HP officejet pro to my HP Pavillion lap top in the format of jpeg

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@Hoho19 

 

By default your printer will scan documents to pdf files and images/photos to jpeg or jpg files. All you have to do is to trick your printer to scan document as image/photo and Select San a photo from glass

 

Note: You have to scan EACH page as ONE jpeg file, you CAN'T combine few pages to 1 jpeg file.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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4 REPLIES 4
HP Recommended

@Hoho19 

 

By default your printer will scan documents to pdf files and images/photos to jpeg or jpg files. All you have to do is to trick your printer to scan document as image/photo and Select San a photo from glass

 

Note: You have to scan EACH page as ONE jpeg file, you CAN'T combine few pages to 1 jpeg file.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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On my HP Officejet Pro 8600 Plus the only option it gives me 4 options when scan is selected is Computer, Memory Device, Network Folder and Email. Please advise. Thank you. Hoho19 

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@Hoho19 wrote:

On my HP Officejet Pro 8600 Plus the only option it gives me 4 options when scan is selected is Computer, Memory Device, Network Folder and Email. Please advise. Thank you. Hoho19 


@Hoho19 

 

Those are destinations of scanned files. Before that, you should have option to Scan a Dosument or Photo. Where do you scan from (from computer or from printer itself ?).

 

Please try HP Scan Extended using the following software (for Windows machines only):

 

           ftp://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi

 

Once it's downloaded and installed, for Windows 10:

 

(a) Hit Win key,
(b) Scroll down to HP group/folder,
(c) Double click "HP Scan Extended"

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

I am trying to scan a document.  My printers says to set PC to start scanning.  I do not know how to do that. I asked Google.  Google told me to search Windows for and open Devices and Printers.  Right-click printer and …    I do not know how to open Devices and Printers.  

 

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