Guidelines
Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
HP ENVY Photo 7855 All-in-One Printer

I want to know how I can scan a document to HP laptop?

1 REPLY 1
HP Recommended

@Alton100 

 

Welcome to the HP English Community --

 

Product / Printer Model:   HP ENVY Photo 7855 All-in-One Printer  

Operating System:  ?

Software / Application:  ?

Connection Type:  ?

Content / File Type:  ?

Job type:  Scan to Computer

 

This is a common question.

 

There are several options - The first one in the sample list is not dependent on the Operating System / version and only requires that the printer is on your network.

 

NOTE > List is not "all inclusive"

 

1)  WebScan / Web Scan - Available in the Embedded Web Server (EWS)

2)  Install the Full Feature Software - Open the Printer Assistant shortcut (on the Desktop) > Enable Manage Scan to Computer - Scan at Printer

3)  Install HP Smart on a supported version of Windows - Use the app to scan the content and save it to your computer

 

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Message Content References

 

 

HP Document - How to Scan

 HP Printers - How to Scan (Windows, Mac, Mobile) | HP® Customer Support

 

 

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Printer - Web Scan

 

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Webscan / Web Scan – located in the Embedded Web Server (EWS) –

No additional software

This option requires a network connection and EWS

 

EWS > HP Document / How-to

Use the HP printer Embedded Web Server (EWS)

NOTE:  Find printer IP address

Section How do I manually assign an IP address to my printer?  Items 1-2

 

 

NOTE: Webscan / Web Scan is not available on Laser printers

 

If the printer is on the network,

If the EWS feature is available on your printer,

 

First Time Use Only - Standard EWS - Enable Webscan

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Tab Settings > Security > Administrator Settings > Enable >> Check box next to Webscan

Click Apply to save any changes

 

Use Webscan

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Tab Scan > Webscan 

Set up Webscan the way you want it - for example, set the Source to ADF

Click Start Scan to scan your document / image using Webscan

After the scan is complete, Save the scan to your computer.

 

EWS_9025_Webscan_5EWS_9025_Webscan_5

 

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Printer Software

 

If you have not yet done so, install the Full Feature Software / full driver printer software.

 

HP Full Feature Software / Full Driver printer software - supports printing and scanning from the web, printing in in other software and programs (for example, Word), and provides access to the full range of Printing Preferences / Shortcuts.  The full driver generally adds at one, possibly least one, possibly two shortcuts to the Desktop: Printer Assistant, HP Scan Assistant, and/or HP Scan.

 

NOTES:  

 

HP Scan is not installed if the printer does not support Scan.

 

The Printer Assistant is not installed if the type of full driver software does not support it.  If the printer model includes built-in Fax hardware, the software supports the setup and use of the Fax driver.

 

No Sign-in required to use full driver printer software.

 

 

Reinstalling?

 

  • Uninstall existing full driver printer software from Programs and Features.
  • If your printer includes a separate "help" in Programs and Features, uninstall that, too.
  • Restart the computer and log in.
  • If the printer is connected to the computer using a printer USB cable, remove / disconnect the cable before loading the software.

 

>>> Full Feature Software - Web Pack Installation Webpage - Information - Download / Save / (then) Install <<<

HP ENVY Photo 7800 All-in-One Print and Scan Driver and Accessories 

 

In general, the web pack should load -

Download package > Save > Right-Click on the installation Package > Run as Administrator

 

If / When asked, opt for the Full Driver / Full Software to be installed.

 

Using USB?  (Re)Connect when instructed to do so.

 

After the software is installed, Restart the computer and sign in. 

 

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Optional -- Supported by your printer

 

Details Page - Driver - For your Printer

>>> Full Feature Software - Web Pack Installation Package - Information - Download / Save / (then) Install <<<

 

HP Universal Scan - Full Feature Software and Driver 

 

If asked, opt for the Full Driver to be installed.

After the software is installed, Restart the computer and sign in. 

 

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The installation of the full driver generally adds at least one or more shortcuts to the Desktop.

 

 Note Printer Assistant, HP Scan Assistant, and HP Scan are dependent on printer model and supported software options.

 

  • Printer Assistant – Where still supported as part of the full driver printer software
  • HP Scan Assistant – For those printers that no longer provide the Printer Assistant
  • HP Scan – Shortcut on Desktop named for the printer model
  • When installed, HP Universal Scan software adds a separate self-named “HP Scan” shortcut

 

Important

 

Printer Assistant shortcut > Tab Scan > Manage Scan to Computer > Enable

 

OR

 

HP Scan Assistant shortcut > Manage Scan to Computer > Enable

 

Example - Windows - Full Feature Software - Installed

Programs_and_Features_Printer_Desktop_Icons_15Programs_and_Features_Printer_Desktop_Icons_15

 

 

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HP Smart - Windows - Scan

 

Example - HP Smart - Windows - Scan - PDF - Save

HP_Smart_Win_Scan_Document_Save_9HP_Smart_Win_Scan_Document_Save_9

 

 

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References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP ENVY Photo 7855 All-in-One Printer  

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

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