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- HP Community
- Printers
- Scanning, Faxing, and Copying
- How do I scan a document to my computer

Create an account on the HP Community to personalize your profile and ask a question
11-17-2024 09:23 AM
Welcome to the HP English Community --
Product / Printer Model: HP ENVY Photo 7855 All-in-One Printer
Operating System: ?
Software / Application: ?
Connection Type: ?
Content / File Type: ?
Job type: Scan to Computer
This is a common question.
There are several options - The first one in the sample list is not dependent on the Operating System / version and only requires that the printer is on your network.
NOTE > List is not "all inclusive"
1) WebScan / Web Scan - Available in the Embedded Web Server (EWS)
2) Install the Full Feature Software - Open the Printer Assistant shortcut (on the Desktop) > Enable Manage Scan to Computer - Scan at Printer
3) Install HP Smart on a supported version of Windows - Use the app to scan the content and save it to your computer
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Message Content References
HP Document - How to Scan
HP Printers - How to Scan (Windows, Mac, Mobile) | HP® Customer Support
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Printer - Web Scan
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Webscan / Web Scan – located in the Embedded Web Server (EWS) –
No additional software
This option requires a network connection and EWS
EWS > HP Document / How-to
Use the HP printer Embedded Web Server (EWS)
NOTE: Find printer IP address
Section How do I manually assign an IP address to my printer? Items 1-2
NOTE: Webscan / Web Scan is not available on Laser printers
If the printer is on the network,
If the EWS feature is available on your printer,
First Time Use Only - Standard EWS - Enable Webscan
Open your Browser > Type / enter the Printer IP address into URL / Address bar
Tab Settings > Security > Administrator Settings > Enable >> Check box next to Webscan
Click Apply to save any changes
Use Webscan
Open your Browser > Type / enter the Printer IP address into URL / Address bar
Tab Scan > Webscan
Set up Webscan the way you want it - for example, set the Source to ADF
Click Start Scan to scan your document / image using Webscan
After the scan is complete, Save the scan to your computer.
EWS_9025_Webscan_5
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Printer Software
If you have not yet done so, install the Full Feature Software / full driver printer software.
HP Full Feature Software / Full Driver printer software - supports printing and scanning from the web, printing in in other software and programs (for example, Word), and provides access to the full range of Printing Preferences / Shortcuts. The full driver generally adds at one, possibly least one, possibly two shortcuts to the Desktop: Printer Assistant, HP Scan Assistant, and/or HP Scan.
NOTES:
HP Scan is not installed if the printer does not support Scan.
The Printer Assistant is not installed if the type of full driver software does not support it. If the printer model includes built-in Fax hardware, the software supports the setup and use of the Fax driver.
No Sign-in required to use full driver printer software.
Reinstalling?
- Uninstall existing full driver printer software from Programs and Features.
- If your printer includes a separate "help" in Programs and Features, uninstall that, too.
- Restart the computer and log in.
- If the printer is connected to the computer using a printer USB cable, remove / disconnect the cable before loading the software.
>>> Full Feature Software - Web Pack Installation Webpage - Information - Download / Save / (then) Install <<<
HP ENVY Photo 7800 All-in-One Print and Scan Driver and Accessories
In general, the web pack should load -
Download package > Save > Right-Click on the installation Package > Run as Administrator
If / When asked, opt for the Full Driver / Full Software to be installed.
Using USB? (Re)Connect when instructed to do so.
After the software is installed, Restart the computer and sign in.
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Optional -- Supported by your printer
Details Page - Driver - For your Printer
>>> Full Feature Software - Web Pack Installation Package - Information - Download / Save / (then) Install <<<
HP Universal Scan - Full Feature Software and Driver
If asked, opt for the Full Driver to be installed.
After the software is installed, Restart the computer and sign in.
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The installation of the full driver generally adds at least one or more shortcuts to the Desktop.
Note: Printer Assistant, HP Scan Assistant, and HP Scan are dependent on printer model and supported software options.
- Printer Assistant – Where still supported as part of the full driver printer software
- HP Scan Assistant – For those printers that no longer provide the Printer Assistant
- HP Scan – Shortcut on Desktop named for the printer model
- When installed, HP Universal Scan software adds a separate self-named “HP Scan” shortcut
Important
Printer Assistant shortcut > Tab Scan > Manage Scan to Computer > Enable
OR
HP Scan Assistant shortcut > Manage Scan to Computer > Enable
Example - Windows - Full Feature Software - Installed
Programs_and_Features_Printer_Desktop_Icons_15
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HP Smart - Windows - Scan
Example - HP Smart - Windows - Scan - PDF - Save
HP_Smart_Win_Scan_Document_Save_9
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References / Resources
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair
Open
Enter the device type and model name of your HP product
OR
Select a saved product from HP Account Dashboard
OR
HP ENVY Photo 7855 All-in-One Printer
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