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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎01-31-2021 12:25 PM

HP Recommended
Product: HP OfficeJet Pro 9018
Operating System: Other

HP OfficeJet Pro 9018 will not scan legal size document.  Please help.

Category:
2 people had the same question
1 REPLY 1

‎01-31-2021 12:56 PM

HP Recommended

@Tuansons 

==============================================================

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One idea...

Load the document according to the instructions in the User Guide

Page 61

 

Embedded Web Server (EWS)

Enable Webscan (if first time use)

Adjust settings

Scan and save the document

 

NOTE:  EWS is also available in HP Smart Windows and HP Smart Mobile > Settings > Advanced

 

 

Example

First Time Use Only:  Enable Webscan

  • Open your favorite browser > type / enter Printer IP address into URL / Address bar
  • Tab Settings > Security > Administrator Settings > Enable >> Check box next to Webscan
  • Click Apply to save any changes

 

Next

  • Tab Scan > Webscan 
  • Set up Webscan the way you want it - for example, set the Source to ADF
  • Click Start Scan to scan your document / image using Webscan
  • After the scan is complete, Save the scan to your computer.

 

EWS_9025_Settings_Security_Administrator_3EWS_9025_Settings_Security_Administrator_3EWS_9025_Webscan_1EWS_9025_Webscan_1

 

 

References / Resources

 

User Guide

 

HP Printers - How to Scan (Windows) | HP® Customer Support

 

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP OfficeJet Pro 9018 All-in-One Printer 

 

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The Community is a separate wing of the HP website - We are not a business group of HP..

Our Community is comprised of volunteers - people who own and use HP devices.

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Question Resolved / Answered, Click "Accept as Solution" 

Dragon-Fur

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