• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP Office Jet 3830 Series
Microsoft Windows 10 (64-bit)

How do I scan multiple documents through the feeder and save directly as a PDF in one document that I can email without Google and Outlook telling me the file is too large? The scan through the feeder is only giving me ways to save it as a picture and when I convert it to PDF via print and save as PDF the file is then too large to email. 

 

Thanks  

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@kdub333

 

Welcome to HP support community.

  1. Check the following requirements for multi-page scanning into one PDF file:

    • To save multiple photos into one file, you must use the PDF document-related shortcuts.

    • Use a resolution setting of 300 DPI or lower.

  2. Search Windows for HP, and then select your printer.

    HP Printer Assistant opens.

  3. Click Scan, and then click Scan a Document or Photo.

    HP Scan opens.

  4. In HP Scan, select the Save as PDF or Document to File shortcut.

    • If you scanned multiple pages from the ADF, click Save. All pages save into a single file.

    • If you scanned from the scanner glass, load the next page or photo on the glass. Click the plus button  or  in the HP Scan preview window to scan the next item. Repeat this step until all pages or photos are scanned, and then click Save.

  5. Select PDF in the Save as type menu.

  6. Change the file name and the folder you want to save the scan to, and then click Save.

You can refer this HP document for more assistance:- Click here

 

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

View solution in original post

6 REPLIES 6
HP Recommended

@kdub333

 

Welcome to HP support community.

  1. Check the following requirements for multi-page scanning into one PDF file:

    • To save multiple photos into one file, you must use the PDF document-related shortcuts.

    • Use a resolution setting of 300 DPI or lower.

  2. Search Windows for HP, and then select your printer.

    HP Printer Assistant opens.

  3. Click Scan, and then click Scan a Document or Photo.

    HP Scan opens.

  4. In HP Scan, select the Save as PDF or Document to File shortcut.

    • If you scanned multiple pages from the ADF, click Save. All pages save into a single file.

    • If you scanned from the scanner glass, load the next page or photo on the glass. Click the plus button  or  in the HP Scan preview window to scan the next item. Repeat this step until all pages or photos are scanned, and then click Save.

  5. Select PDF in the Save as type menu.

  6. Change the file name and the folder you want to save the scan to, and then click Save.

You can refer this HP document for more assistance:- Click here

 

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

HP Recommended

Thank you, it already saved to a jpeg. How do I convert those files into PDF and single file?

HP Recommended

@kdub333

 

There is no option in the printer software to convert JPEG files to PDF.

 

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Sandytechy20
I am an HP Employee

HP Recommended

If you have Adobe Acrobat DC (or Pro), you can use that to combine files and save a single pdf.

If you don't have these Adobe software, and you have Windows 10, you can try the Windows 10 save PDF:  just select these jpeg files in file explorer, and then "print", and select "Adobe PDF" as the printer, and create a pdf file.

**Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **
HP Recommended

Thank you this helped

HP Recommended

@kdub333

 

Good to know that issue is resolved.

Feel free to contact us in future if you need any assistance.

 

Cheers.

Sandytechy20
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.