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- HP Community
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- How do I scan multiple pages from my HP using HP Smart App o...

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07-21-2021 03:02 PM
I am trying to scan multiple pages from my HP OfficeJet Pro 9015e printer using the HP Smart App on my iPhone 12 Pro Max into a single file/document but it's not working. I scanned 10 pages after selecting the Batch feature and when I emailed it to me it emailed 10 separate files rather than 1 file with 10 pages.
I followed the instructions to select Batch. And then tap the Scan. The instruction said to tap the Add Pages icon but I do not see an Add pages icon on the scan screen.
07-27-2021 02:36 PM
Welcome to the HP Support Community.
This document should help you: https://support.hp.com/us-en/document/ish_2275901-2074064-16
Let me know if this helps.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Thanks!
Have a great day!
I am an HP Employee
07-28-2021 09:15 AM
This information did not help. I followed the instructions under Save a scan as a single or multi-page PDF (Android, Apple iOS) but I did not see a PLUS Sign on my Apple mobile device to scan multi-page documents. The photo imn the instructions seem to be of an Android device and not an IOS device.
07-29-2021 12:26 PM
The button says add and has a plus symbol next to it. Then press next at the top right. You will then see a plus symbol that says add.
Let me know if this helps.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Thanks!
Have a great day!
I am an HP Employee