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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
Deskjet2540
Mac OS X 10.11 El Capitan

I need to scan a number of pages into one document. How do I do it?

1 REPLY 1
HP Recommended

@HildofWhitby

Thank you for posting on HP Support Community.
 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

Use the HP Smart app to create a PDF of a scanned document.

  1. Open the HP Smart app, and then create an account or sign in. If you do not have HP Smart, download it from 123.hp.com or your app store.

  2. Click the Scan tile on the home screen.

  3. Select an option from the top menu bar to start the scan.

    • Scanner: Place the original on the printer scanner glass or into the automatic document feeder (ADF). Select scan job type, size, color, and resolution settings, and then click Scan in the lower right corner.

    • Import: Select photos saved on your computer to apply a boundary, and then use the settings to edit, print, and share. This option does not work with document file types.

    • Camera: Uses the computer camera or a webcam to capture, edit, and print or share a photo or document.

    HP Smart scan types

  4. Adjust the boundaries, and then click Apply.

  5. For multi-page documents, click Add in the Preview window to return to the Scan window. Load the next page onto the scanner glass or capture it with your camera.

    Repeat this process until all the pages of your document are scanned.

  6. Change the file name and select Basic PDF as the file type.

    HP Smart save and share scan options

  7. Click Save to save the PDF to a folder on the computer, or click Share for options to email or share the file.

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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