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Guidelines
Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Locked

‎06-30-2019 11:54 AM

HP Recommended
Product: Example: HP F380 all in one ink jet printer
Operating System: Unknown

I do not recall how to scan using my printer.

1 REPLY 1

‎07-02-2019 12:58 PM

HP Recommended

@Forgetting

 

Welcome to HP support community.

 

Follow these steps if you are using this printer on a Windows PC:- Click here

Here are the steps for MAC:- Click here

 

Let me know if that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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