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- HP Community
- Printers
- Scanning, Faxing, and Copying
- How do I set the folder for receiving scanned docs?

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01-12-2023 11:18 AM
I'm never sure where my scanned document will end up in the computer. Is there a way to establish one folder for receiving scans?
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Accepted Solutions
01-30-2023 12:12 PM
Thanks for the reply Rainbow23. I was aware of the "My Documents" and "My Scans" folders but, somewhere along the way, the scans were not going to those folders. I was looking for specific steps that I needed to take to be able to set the folder destination. I eventually resolved the problem using the following steps:
- Click on the printer to open the printer data/details.
- Click on "SCAN"
- Click on "Scan a Document or Photo".
- In the "Scan shortcut settings" section, click on "More".
- In the "Detailed shortcut settings" section, click on "Destination".
- In this section you can click on the "Browse" button search in File Explorer for the folder you want to use.
- You also select different folders for PDF vs JPEG.
My printer is an HP Officejet 5740 series. These steps may be different for other printers.
Hope this helps others.
01-30-2023 06:13 AM
Hi @PapaJohn51,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
I see that you were facing issues in finding the scanned image on your computer.
-Usually, when you connect a scanner to your computer, Windows PC saves scanned documents in either the "My Documents" or "My Scans" folder by default.
But for a Windows 10 user, you may find the files in the "Pictures" folder, especially if you saved them as images, such as .jpg, .jpeg, or .png.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
01-30-2023 12:12 PM
Thanks for the reply Rainbow23. I was aware of the "My Documents" and "My Scans" folders but, somewhere along the way, the scans were not going to those folders. I was looking for specific steps that I needed to take to be able to set the folder destination. I eventually resolved the problem using the following steps:
- Click on the printer to open the printer data/details.
- Click on "SCAN"
- Click on "Scan a Document or Photo".
- In the "Scan shortcut settings" section, click on "More".
- In the "Detailed shortcut settings" section, click on "Destination".
- In this section you can click on the "Browse" button search in File Explorer for the folder you want to use.
- You also select different folders for PDF vs JPEG.
My printer is an HP Officejet 5740 series. These steps may be different for other printers.
Hope this helps others.