How do I use the hp 8710 or the 8028e for mobile faxing? Do I have a way to get return faxes? How

[Shari126]

I need to fax but do not want to install another landline.  I am told the hp 8710 Office Jet Pro will send a fax by WIFI .  I installed HP smart but do not know what to do next. 

1.  How do I download a report to fax

2.  where do I put the respondents phone number or do I use email or cell number?

3.  Can I get a response email?  If so, do I give an email, cell identification for a return fax?

I am totally confused!  HELP, please!

[Dragon-Fur]

@Shari126 

Welcome to the HP Community --

You don't need "another" land line in that if you have an existing landline, you can likely share it with the fax hardware in your printer.  That said, you do need an in-wall connection where you can plug in the fax using a 2-wire phone cable as described in the user manual.  True - even in those households or offices that still have a landline service, the connections are not always where you want them located.

Example -

User Guide - HP OfficeJet Pro 8020e Series 

Chapter 8 - Fax - Starting on Page 73

Both of the printer models you mention include standard fax hardware.

Both models are made to use the aforementioned landline and phone cable.

HP Mobile Fax does not require the use of fax hardware - you need a phone, camera, and the appropriate network and phone services to create and send a Mobile fax.

Unless something has changed, I am not aware the Mobile Fax can "receive" faxes -- I think it might be something we'll see later...

Other e-Fax products / subscriptions might include both send / receive service - search online for such services in your area.

HP Smart – Mobile Fax – Information, Sign-up, Terms of Service  

Android, Apple iOS, iPadOS, macOS, and Windows 10

 HP Smart - HP Mobile Fax

Not your home site?  Click the Flag to change to your region.

Please do read the questions and answers in the FAQ section:

• For example, FAQ > Section What does the Mobile Fax service cost? 
  • Please review the Terms of Service by clicking here
• Below section FAQ > More FAQs

“More FAQs” calls this document - READ

•  HP printers - Using Mobile Fax (HP Smart app)
  • Section “What are the Mobile Fax requirements?”
  • Section for “What if a 'Delivery Failed' or an 'SFAPI' error displays?”
• HP Mobile Fax - Error Codes Troubleshooting

Video Example

•  HP Deskjet Plus 4140 |4152 |4155 |4158 printer: Using the Mobile Fax

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