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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Locked

‎11-02-2017 07:23 AM

HP Recommended
Product: HP Deskjet 3630 Series
Operating System: Microsoft Windows 8.1 (32-bit)

I'd like to know if there is a way to check the history of my scans? I do not have the documents that I've scanned earlier anymore and I'd like to find it as there was a second page to the document that I had forgotten to scan. I believe using the scan history I can adjust the contrast or summat to see the second page? I don't have the document and it is pretty important. Any help is appreciated thanks.

47 people had the same question
2 REPLIES 2

‎11-05-2017 09:28 AM

HP Recommended

If your printer was setup to scan to folder there should be a saved document in that folder.If you scanned the document as an attachment for an email and send that document you might find it in your sent items under that email.Hope this helps.

I am A certified Copier Technician.
It is so nice to give some help where possible and the forum is a great idea Thank You.Sometimes a picture speaks louder than words to find a solution.Should you find my help use full just give some credit for my effort please.
.Thank You.Copier-Pro
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‎09-21-2018 10:22 AM - edited ‎09-21-2018 10:25 AM

HP Recommended

I have a HP 8600 Office Pro.  I cannot find a diagram of a bathroom.  This was scanned less than 30 days ago.  I need to find it.

 

Thank you

 

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