Guidelines
Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎04-09-2019 02:50 PM

HP Recommended
Product: hp deskjet 3720
Operating System: macOS 10.14 Mojave

I scanned an item through the HP smart app and sent it to my email through smart tasks. It says it was sent successfully on the app, but I never got an email and it isn't any inbox (such as trash). I'd like to know how I can see the item I scanned, I have to submit it as an assignment and I discarded the paper.

1 person had the same question
1 REPLY 1

‎04-10-2019 12:56 PM

HP Recommended

@pauafries

 

Welcome to the HP Support Community!

  • I'm afraid there is no option to check the scan history on the HP Smart app.
  • Click here to check more info on HP Smart app.
  • However, you can check your outbox/sent items in your Email account from which you sent the email, which is set up with the HP Smart app.

Keep me posted for further assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

KUMAR0307
I am an HP Employee

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