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Guidelines
Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
Microsoft Windows 8.1 (32-bit)

How to scan from  HP6978 to a laptop Dell running Windows 8 I think.

1 REPLY 1
HP Recommended

@JBABII 

 

Welcome to the HP Community Forum.

 

The Full Feature Software supports both Windows 8 and Windows 8.1

 

Installation package - Full Feature Software - Information and Download

HP OfficeJet Pro 6970 All-in-One Print and Scan Driver and Accessories 

 

After the software is installed, Restart the computer and log in.

 

The installation of the full driver adds shortcuts to the Desktop for the Printer Assistant and HP Scan.

 

Example - Installed Full Driver printer software

Programs_and_Features_Printer_Desktop_Icons_9Programs_and_Features_Printer_Desktop_Icons_9

 

 

The full driver includes HP Scan

 

Example - HP Scan - Menu

9025_HP_Scan_Menu_PDF_More_Destination_79025_HP_Scan_Menu_PDF_More_Destination_7

 

 

The how-to document here:

HP Printers - How to Scan

 

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What else?

HP Smart is not supported in Windows 8.x

 

HP Scan and Capture is supported.

The application can be installed after the full driver printer software is successfully installed (and the computer is Restarted).

 

HP Scan and Capture

Available from the Microsoft Store (formally Windows Store) - Requires Windows 8 or higher

Download-Save-Install   HP Scan and Capture

 Description

HP Scan and Capture is a simple and fun application that captures photos or documents from any* HP scanning device or your computer's built-in camera.  These images can be previewed, edited, saved, and shared to other applications.

 

HP Scan and Capture features an adjustable screen size.

 

* NOTE:  The correct HP print software drivers for your scanner must be installed from HP's Support Website.

 

Click Start (windows key) > Open the All Apps List > scroll the list 

Open Category HP

Find and open the HP Scan and Capture application

Optional

Right-Click on the application and PIN to Start

  

Application controls / options

Settings > Apps > Apps and Features

Scroll / Search for HP Scan and Capture

Left-click on the App for options associated with this app.

If available, Click Advanced for additional controls.

 

Scan_and_Capture_Document-Photo_Settings_1Scan_and_Capture_Document-Photo_Settings_1

 

and...

Windows ScanMicrosoft Store (formally Windows Store) - Requires Windows 8 or higher

 

NAPS2 – “Not Another PDF Scanner” (Free – Donations gladly accepted by the NAPS2 organization)

  • Download-Save-Install >  NAPS2 
  • Not another PDF Scanner – free program scans PDF files and image(s) as .jpeg or PDF file(s).
  • Not always simple “Plug and Play”, nonetheless, this free software is powerful and configurable.
  • NAPS2 might require that the full driver printer software is installed.

Notes

 

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Example - Parts to the Printer Software

Parts_to_Printer_Software_3Parts_to_Printer_Software_3

 

=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

Open

HP OfficeJet Pro 6978 All-in-One Printer 

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.