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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎10-22-2017 07:49 AM

HP Recommended
Product: Envy 5640
Operating System: Mac OS X 10.11 El Capitan

Hi, I have managed to figure out how to scan one (single) page on my new HP Envy 5640 printer (you have to place the page face down on the glass)-however this method will not work if I need to scan more than one page. There is no automatic feeder like I have on on my other HP printer. The Envy 5640 seems to require that I manually remove page 1, and then place page 2 (and remove page 2), then place page 3, etc. on the glass. This is a tedious task for a 10 page document. Is there a way round this so that I can put a 3-4 document in a feeder and have the printer scan the whole document without me having to remove page 1 and replace it with page 2, etc. Many thanks!  

2 people had the same question
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Accepted Solutions

‎10-22-2017 08:13 AM

HP Recommended

Hi,

Thanks for using the HP Forums.

 

The way that you described to scan multiple pages is the only way to scan on the printer (since it does not have a document feeder)

 

Hope that helps.

 

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"

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2 REPLIES 2

‎10-22-2017 08:13 AM

HP Recommended

Hi,

Thanks for using the HP Forums.

 

The way that you described to scan multiple pages is the only way to scan on the printer (since it does not have a document feeder)

 

Hope that helps.

 

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Was this reply helpful? Yes No

‎10-22-2017 08:38 AM

HP Recommended

Thanks very much for such a prompt response! I was afraid that might be the case!

 

Best regards,

Marla 

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