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Guidelines
Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎09-16-2020 06:50 AM

HP Recommended
Product: mfp m377dw
Operating System: Microsoft Windows 7 (64-bit)

How to add scanner shortcut to desktop for HP MFP M377dw printer/scanner?

Category:
1 REPLY 1

‎09-16-2020 07:23 AM

HP Recommended

@dg1321 

Hello,

If your printer is correctly installed, normally HP Scan is in the following path:

  • C:\Program Files (x86)\HP\HP Color LaserJet Pro MFP M377 series\bin

Find and right-click HPScan or HPScan.exe, then click Create Shortcut and click Yes. If the shortcut is in your printer's folder, please move it to the Windows desktop, in order to have HP Scan available.

Otherwise, if you cannot find HP Scan, please install your printer with HP Color LaserJet Pro MFP M377 Printer Series Full Software and Drivers.

Don't hesitate to contact us in case of need.

Best regards,:Wink:



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