How to clean specks from under the plastic on the ADF window?

[space889]

I understand why I shouldn't remove the plastic on the ADF window, but a speck of dust between the plastic and the glass in the ADF window is causing streaks when scanning. How can the area between the plastic and the glass be cleaned? 

[Kumar0307]

@space889, Welcome to the HP Support Community! I’m here to help.

Follow the steps mentioned in this document to clean the ADF assembly - Automatic document feeder does not pick paper or feeds too many sheets

Anything underneath the glass cannot be cleaned. Perform the steps mentioned in this document - Resolve scan quality problems on HP printers

If the issue persists, please reach out to the HP Technical Support team in your region regarding the service/replacement options for your printer. 

Follow the instructions below to reach them:

1) Click on this link - https://support.hp.com/us-en/contact-hp

2) Select your product type below.

3) Enter the serial of your device. 

4) Select the country from the drop-down. 

5) Select the chat or get phone number options based on your preferences. 

6)Fill the web-form and proceed further.

Keep me posted for any other assistance.

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Have a great day!