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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
HP OfficeJet Pro 9015e All-in-One Printer
Microsoft Windows 10 (64-bit)

I recently purchased an HP 9010e all in one ink jet printer, however, before purchasing the printer I asked the HP sales person if the HP9010e had the option to enlarge the output of the image and the HP Sale Person said "yes".  My questions is how can I enlarge the output copy?

3 REPLIES 3
HP Recommended

@larryaaguilar 

 

Welcome to the HP User Community.

 

Use this guide:

Make copies with an HP printer

 

Your printer supports changing the copy size on the printer display.

 

 Product Specifications for the HP OfficeJet Pro 9015e All-in-One Printer (1G5L3A)

Copy

Copier settings
Number of Copies; Two-Sided; Lighter/Darker; HP Copy Fix; ID Copy; Resize; Quality; Paper Size; Paper Type; Collate; Margin Shift; Crop; Copy Preview; Enhancements
Color copy capability
Yes
Maximum number of copies
Up to 99 copies
Copy reduce / enlarge settings
25 to 400%
Copy speed, black (draft, A4)
Up to 32 cpm
Copy speed, black (draft, Letter)
Up to 32 cpm
Copy resolution
Up to 600 dpi

 

Reference

User Guide

See and Read Pages 64-68

 

==========================================================================

 

You can also elect to use Scan > save the content > Print

Scan is a much larger subject.

 

Perhaps try using Scan with the HP Smart application

After the content is scanned, select to Save / Print / Share

 

Reminder: 

HP Smart requires that you sign into the application using your HP Account credentials.

Use of the app is optional (not mandatory)

 

General Example - HP Smart - Windows - Scan > Preset Photo > Optional Edit

HP_Smart_W10_Scan_Edit_Image_Set_10HP_Smart_W10_Scan_Edit_Image_Set_10

 

References / Resources

 

HP Smart for Windows

 

HP Smart is an application available in the Microsoft Store

OR

Open the Homepage / Support Website for your printer

Category Software and Drivers > Check/ Get the App

 

>>> Open and Read >>> HP printer setup (HP Smart app)

 

NOTES: 

  • Read FAQ -  including - What are the requirements to set up a printer using the HP Smart app?

 

  • Disconnect from Virtual Private Network (VPN) connection before downloading.

 

  • Turn on Wi-Fi on your computer or mobile device and connect to your network. If the computer is connected to the network with an Ethernet cable, temporarily disconnect the cable and use the Wi-Fi connection during the setup.

 

  • Enable Bluetooth for an HP Smart app setup: Enable Bluetooth on your computer or mobile device so that HP Smart can detect the printer during the setup.  Source: How to scan with an HP printer > FAQ > Why can't I connect my wireless printer or scan over the network?

 

  • HP Smart requires that you sign into the application using your HP Account credentials.

 

  • When working through a browser to access HP Smart, be sure you have Cookies enabled.  If cookies are enabled and you are having trouble, clear Cache and Cookies.   And / Or … Try a different browser – assign that browser as the Default. (Note:  Chrome not working?  Use / Assign a different default browser.)

 

  • Where possible, HP Smart benefits (likes) having the Full Feature Software / full driver printer software installed.  For example, full driver provides access to Shortcuts and Printing Preferences.

 

  • Document includes the HP Smart application download links for Windows and Mobile devices, plus an FAQ section to assist with questions / issues.
    •  FAQ examples: 
      • What are the requirements to use the HP Smart app?
      • Which printers are compatible with the HP Smart app?
      • Why do I need to sign in or create an account to use the HP Smart app features?
      • Which languages does the HP Smart app support?
    • Older versions of the HP Smart app no longer support the required login feature.
    • Update the application to the latest version to access / use HP Smart

 

 ===================================================================

 

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

Open

HP OfficeJet Pro 9015e All-in-One Printer 

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

 

Dragon-Fur

HP Recommended
  • Under settings, I do not see a Size or Resize Option to choose from.

HP Recommended

@larryaaguilar 

 


@larryaaguilar wrote:
  • Under settings, I do not see a Size or Resize Option to choose from.


 

If you refer to "settings" in the Printer Display Panel:

If the Resize setting is missing from the Copy printer display panel,  then the option is not supported in spite of the specifications.

 

If the change copy defaults option is also missing for your printer model in the Embedded Web Server (EWS) as described in Make copies with an HP printer,

(then)

Scan at the original size > save > print at the size wanted.

 

How-to document:

HP Printers - How to Scan

 

If you cannot (will not) use the example (previous post) for HP Smart app .

Example:  Scan > optional edit > Save  > Print at size wanted

(then)

Consider...

Scan as PDF > Save document > Open and Print at size wanted using Adobe Reader DC

 

Example 1 - PDF Print - Main Menu - Adobe Reader DC

PDF_Reader_Main_Menu_Border_1PDF_Reader_Main_Menu_Border_1

 

Example 2 - PDF Print - Main Menu - Adobe Reader DC - Print in Poster

PDF_Document_Poster_3PDF_Document_Poster_3

 

Example 3 - PDF Print - Main Menu - Adobe Reader DC - Print in Poster

PDF_Document_Poster_CAD_2PDF_Document_Poster_CAD_2

 

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.