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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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HP Recommended
Microsoft Windows 10 (64-bit)

I am using an HP Officejet 3830 All in One printer and am trying to fax multiple pages. I have my house phone jack plugged into the back of this unit, and from the control panel on the front of the unit am able to fax one page. I can find nothing in the user manual on how to fax more than one page using the flatbed scanner, nor can I see any way to use the document feeder for multiple pages without someway to prompt for each page.

Thank you for any insight on how to do this.

3 REPLIES 3
HP Recommended

Faxing and scanning multiple sheets from an automatic feeder should be automatic.

 

What happens when you load 2 sheets in the document feeder and fax them?




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HP Recommended

Nothing happens with the Document Feeder. All the action is from the flatbed scanner.

The front of the printer shows options for fax, scan or copy. If I press fax, then it will scan my page that was placed in the flatbed scanner and scan it. then I am prompted for the fax number and it sends. There isn't any way for me to indicate I have more than one page to fax.

There is no interaction with the PC, which I think would be necessary to control the Document Feeder, but I don't see any way to make that happen.

HP Recommended

When you load 2 sheets in an automatic feeder does the printer recognize the loaded original?

If yes then fax 2 sheets, if not your automatic document feeder is defective and you will not be able to use it.




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