I successfully installed the HP Envy 6455 printer and the HP Smart app successfully on my iphone as well as on my computer #1 in our home. I can print, scan to my iphone as well as scan a document from the printer to my computer #1. I also have computer #2 in my home. I can print successfully, however, I cannot install the HP Smart app on computer #2 and I receive a message that says "You own this app" when I try to install it, so it won't let me add the HP Smart app to computer #2. Without the HP Smart app on computer #2, I cannot scan from the printer to add a document to computer #2. Both computer #1 and #2 are registered in my name/email address. How do we install the HP Smart app on computer #2 so that I can utilize all the functions of the new HP Envy 6344 printer? Thank you.
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I was able to install on both home computers the full download version off the HP printer software. Apparently trying to just install the HP app does not work with more than one home computer installations.
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