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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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Thank you @NonSequitur777
Some printers come with OCR scan tools. In 2022 some OCR was removed due to either license issues or win11 compatibility. if you have an older printer it may not longer be supported by the full feature printer / scanner driver.
Here is HPs universal scanner.
When I installed that universal scan and tried my smart tank 5001 I got a warning about having to buy some OCR tools and a free trial was offered
that tool did not recognize my cm1415 laserjet, only the 5001 smart tank
The new HP App was able to scan, but was unable to convert to text. It also failed on my cm1415 but that is a 15 year old printer and never came with OCR tools
[EDIT] !!!!!!!!UNREAL!!!!!!!!
I just tried the older HP Smart and it was able to scan on my cm1415 an convert to text!!!
@Garyjb what is the exact model of your printer?
get the latest HP Smart from the windows store and try it.
to install the latest versions, run WSRESET from the windows search bar and then select hp smart from the Microsoft store app
WSRESET is explained here
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
HP Recommended
Welcome to our HP Community forum!
This is a question tailored uniquely for our OCR Software Expert @BeemerBiker to respond to.
Kind Regards,
NonSequitur777
HP Recommended
Thank you @NonSequitur777
Some printers come with OCR scan tools. In 2022 some OCR was removed due to either license issues or win11 compatibility. if you have an older printer it may not longer be supported by the full feature printer / scanner driver.
Here is HPs universal scanner.
When I installed that universal scan and tried my smart tank 5001 I got a warning about having to buy some OCR tools and a free trial was offered
that tool did not recognize my cm1415 laserjet, only the 5001 smart tank
The new HP App was able to scan, but was unable to convert to text. It also failed on my cm1415 but that is a 15 year old printer and never came with OCR tools
[EDIT] !!!!!!!!UNREAL!!!!!!!!
I just tried the older HP Smart and it was able to scan on my cm1415 an convert to text!!!
@Garyjb what is the exact model of your printer?
get the latest HP Smart from the windows store and try it.
to install the latest versions, run WSRESET from the windows search bar and then select hp smart from the Microsoft store app
WSRESET is explained here
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
HP Recommended
Typically only Enterprise level products allow you to have OCR installed on the printer directly . For Pro and consumer products it is usually based on software or apps @BeemerBiker has covered the options in excellent detail.
If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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