How to make scanner print to computer

[grumbler1]

Having followed all of the on-line instructions I cannot get my scanner to scan items to my computer 

[Dragon-Fur]

@grumbler1 

Welcome to the HP Community --

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@grumbler1 wrote:

Having followed all of the on-line instructions I cannot get my scanner to scan items to my computer 

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Your post did not capture your Operating System/version.

Where to you believe the process is failing?

For example, 

The full driver software is installed and the Scan to Computer feature is enabled --

and

The printer fails to list the computer as a destination?

OR

The full driver software is installed and the Scan to Computer feature is enabled --

and

The ScanToPCActivationApp process is not running in the Task Manager?

-- What if? --

Perhaps your Operating System / version requires that you use (for example) the HP App to scan and save the content.  HP App is supported on Windows and Mobile devices.

-- What else? --

Review 

HP Document - How to Scan

 HP Printers - How to Scan (Windows, Mac, Mobile) | HP® Customer Support

For example,

Topic:  Use the HP App scan options

Section Scan multi-page two-sided documents (HP App)

and / or

Topic: Frequently asked questions (FAQs)

Section:  How do I scan multi-page two-sided documents with the HP full-feature driver?

Or

→ → Section:  How do I scan from the printer control panel?

Links included for:

  Scan from the control panel on HP ENVY Inspire, OfficeJet Pro printers

 HP printers - Using Shortcuts in the HP app

-- Relevant to supported versions of Windows --

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Scan to Computer - Preparation

• Install the Full Driver printer software
• Restart the computer and sign in
• Use the Printer Assistant or Scan Assistant shortcut icon on the Desktop to enable Manage Scan to Computer .

How-to / Example

===============================

Printer - Full Solution / Full Driver Software

The full driver provides access to the full range of printer features and supports printing from other software (for example, Word).

Reinstalling?

• Uninstall existing full driver printer software from Programs and Features. 
• After the software is uninstalled, Restart the computer and sign in

-- Note --

Should you find uninstalling the printer software from Programs and Features too cumbersome, you may uninstall the full driver from Settings → Apps → Installed Apps → Search for the full driver, for example, a driver including "Envy 6132" or "Envy 6100" in the name.  After the software is uninstalled, Restart the computer and sign in

-- Example -- Settings → Apps → Installed Apps

Settings_Installed_Apps_Programs_Features_HP_2

Next...

Find and install the Full Driver printer software

Open

Software and Drivers for HP Envy 6132e All-in-One Printer  

Set / Adjust the Operating System / version to Windows / Windows 11

The full driver is available in an "EasyStart" wrapper.

This method uses conducts a search for available printer software available for your printer.

HP Easy Start Printer Setup Software (Internet connection required for driver installation)

-- Reminder --

This method requires that you select the "full" driver / solution when asked.

OR

↓  Hints  ↓

The Offline Use Only, Print and Scan Driver, or similarly named installation web packs can be used in either a network‑connected or USB‑connected environment.

The name of the installation file depends on the printer model and the type of packaging.

This method includes the printer software in the installation package; hence the much larger file size.

You need not answer questions about which driver or type of printer software to select and install.

Using USB?

Be sure to unplug the USB cable between the printer and the computer before loading the software. 

Re-connect the USB cable when instructed to do so, generally near the end of the successful installation of the printer software. 

WebPack Installation package -- Information and Download

HP Envy 6100 Series EasyStart Printer Setup Software - Offline Use Only 

Restart the computer after the software is installed.

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Next,

The installation of the full driver generally adds at least one or more shortcuts to the Desktop.

 Note:  Printer Assistant, HP Scan Assistant, and HP Scan are dependent on printer model and supported software options.

• Printer Assistant – Installed where still supported as part of the full driver printer software
• HP Scan – Shortcut on Desktop named for the printer model

OR

• HP Scan Assistant – Installed on those printers that no longer provide the Printer Assistant
• HP Scan - Shortcut named for itself

AND / OR

• When installed, HP Universal Scan software adds a separate self-named “HP Scan” shortcut

Printer Assistant shortcut → Print, Scan & Fax → Tab Scan > Manage Scan to Computer → Enable

Or

HP Scan Assistant shortcut → Tab Scan → Manage Scan to Computer → Enable

Example - Windows - Full Feature Software - Installed

HP_Printer_Assistant_HP_Scan_Assistant_11

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Message Content References

-- Take advantage of the extensive HP Video collection --

                                            ↓↓↓↓↓↓↓

Technology Tips - Video Gallery from our HP Expert greenturtle

 Technology Tips– YouTube Video Help for Printers

 HP Support Official Channel – HP Support Video Gallery

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References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

HP Envy 6132e All-in-One Printer  

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