How to remove vertical line on scanned documents HP 3755

[JTF4]

How do I clean the scan glass to eliminate a vertical line that shows up whenever I scan documents?

[Betty0610]

@JTF4

Welcome to the HP Support Community.

I'd be happy to help.

This document should help you: https://support.hp.com/lt-en/document/ish_2175617-2060413-16

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!

[JTF4]

Betty,

The link does not tell me how to get at the scan glass of my HP 3755 Desk Jet.  Can you help me there?

[Betty0610]

It does mention how to clean a flatbed scanner.

Clean a flatbed scanner

Clean the scanner glass and underside of the scanner lid with a soft, lint-free cloth sprayed with glass cleaner.

Turn off the printer, and then disconnect the power cord.

Lift the scanner lid.

Spray a soft, lint-free cloth with glass cleaner, and then wipe the scanner glass, glass strip (if present), the white backing under the scanner lid, and the white strip under the lid (if present) until clean, dry, and streak-free.

CAUTION:

To protect the interior printer parts, do not spray the cleaner directly on the glass or on the underside of the lid.

Callout

Description

1.

White scanner lid backing

2.

White ADF scanner lid strip (if present)

3.

Glass ADF scanner strip (if present)

4.

Main scanner glass

Reconnect the power cord, turn on the printer, and then close the scanner lid completely.

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

Thanks!

Have a great day! 

[JTF4]

Hi Betty,

The 3755 is not a FLAT BED scanner.  It has a document feeder.  How do I get at the glass on that?

Thanks,

[Betty0610]

You just have to lift it up.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Thanks!

Have a great day! 

[JTF4]

Hi Betty,

Unless there is a lock somewhere, there is no way to 'Lift' anything on this printer.  It is not a Flat Bed scanner.  It has a document feeder.  The only thing that opens on this is the door to get at the ink cartridges.  Please look up the 3755 to see what I am talking about.