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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎01-14-2022 09:58 AM - edited ‎01-14-2022 09:59 AM

HP Recommended
Product: Color Laser MFP 178nw
Operating System: macOS 11.0 Big Sur

How to scan at more than 300 ppp with my new COlor Laser MFP 178nw. The printer specification is giving 600x600.

 

 

 

Category:
7 people had the same question
3 REPLIES 3

‎01-14-2022 11:44 AM

HP Recommended

Set the Scanner Source as Flatbed Glass and then higher resolutions will become available, the top Automatic Document Feeder is limited to 300 dpi, only the flatbed glass provides huger scan resolutions.

 

Shlomi



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‎01-14-2022 11:49 AM

HP Recommended

 Thanks for the answer… but where can I change this setting? 

 

Capture d’écran 2022-01-14 à 19.46.57.png

Capture d’écran 2022-01-14 à 19.48.47.png

 

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‎01-20-2022 10:46 PM

HP Recommended

So, any solution about this problem/bug?

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