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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎03-12-2019 12:54 AM

HP Recommended
Product: HP Scanjet 3800
Operating System: Microsoft Windows 10 (64-bit)

I have the HP Scanjet 3800 but I can't use the software because I have windows 10 64bit. How can I do?

For the document I use another software but for diapositve I don't find nothing.

Please help me

thanks, bye

Paolo

1 REPLY 1

‎03-19-2019 10:53 PM

HP Recommended

Hi,

your scanner is not supported on Windows 10 so no drivers are available.

https://support.hp.com/th-en/document/c04635838

 

You may try the 3rd party Vuescan app and check if it may meet your needs to use the scanner:

https://www.hamrick.com/vuescan/hp_scanjet_3800.html#technical-information

 

Shlomi



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