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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎02-26-2017 04:11 PM

HP Recommended
Product: HP Photosmart C4385
Operating System: Microsoft Windows 7 (64-bit)

How can I scan a page or several pages into a PDF document using a HP Photosmart C-4385?

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-26-2017 07:04 PM

HP Recommended

Just use HP Scan.

 

Scanning issues…

Please try this scan solution:
 
HP Scan Extended

For Windows:   ftp://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi

Once it's downloaded and installed, go to Start > All Programs > HP > HP Scan Extended > Run "HP Scan Extended"

Make searchable PDF scans with this free scanning software -   https://www.naps2.com/

Let us know.

View solution in original post

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2 REPLIES 2

‎02-26-2017 07:04 PM

HP Recommended

Just use HP Scan.

 

Scanning issues…

Please try this scan solution:
 
HP Scan Extended

For Windows:   ftp://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi

Once it's downloaded and installed, go to Start > All Programs > HP > HP Scan Extended > Run "HP Scan Extended"

Make searchable PDF scans with this free scanning software -   https://www.naps2.com/

Let us know.

Was this reply helpful? Yes No

‎02-27-2017 05:29 PM

HP Recommended

Thank you very much.

 

It works perfect.

 

 

Sincerely

 

 

Manuel Del Villar

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