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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP Inkjet Pro 9025
Microsoft Windows 10 (64-bit)

I want to set the default scanning settings (2-sided, color, PDF) at the printer, so I can scan at the printer, without using the software on my computer. I cannot find that option on the LCD screen at the printer. I would like instructions how to do this. Thanks.

5 REPLIES 5
HP Recommended

@Elliott32224 I'm afraid you cannot set defaults or presets on the printer itself, however, you may use the HP Smart Tasks for your printer and get similar results, here's what you need to do, also, go through the FAQs to understand if this is supported by your printer and it's requirements.

 

Smart Tasks is a feature of the HP Smart app. Use Smart Tasks to create one-touch shortcuts for printing, emailing, and saving documents.

NOTE: 

Smart Tasks are supported in many countries/regions. If the Smart Tasks tile isn’t available in the Smart app, then Smart Tasks is not currently supported in the current country. For more information, go to the HP Smart website (formerly HP Connected), and then click the country/region and language menu. If your country/region displays, it supports Smart Tasks.

Step 1: Install the HP Smart app and enable Smart Tasks

Install the HP Smart app, add your printer, and then enable Smart Tasks.

  1. Make sure your device and printer are connected to your wireless network, and then download and install the HP Smart app from 123.hp.com (Android, iOS), or HP Smart (in English) from the Windows Store (Windows 10).

  2. Open the app, and then follow the on-screen instructions to add your printer.

    NOTE: 

    Restrictions in Android 7.0 (Nougat) and later might prevent HP printer setup using the HP Smart app for Android. Go to Printer Setup Fails with HP Smart App (Android) for alternative steps to connect to your printer.

  3. From the HP Smart app home screen, select your printer, and then click the Smart Tasks tile.

    Example of the HP Smart app home screen on a mobile device

    Example of the HP Smart app home screen

  4. If the Smart Tasks tile does not display, personalize your home screen.

    • Android, iOS: Tap Personalize Tiles, and then enable Smart Tasks.

    • Windows 10: Click the Settings icon , click Personalize Tiles, and then enable Smart Tasks.

    • Mac: Click Printer Settings, and then enable Smart Tasks.

  5. Follow any on-screen prompts to sign in or create an HP account.

FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE & SKIP TO STEP 2 ONWARD

(By the end of this article all the issues should be resolved)

 

P.S: Welcome to HP Community 😉

 

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us, 

have a good day, ahead.

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
HP Recommended

Thanks for the response and the welcome. The 9025 is replacing my 8620, which has the capability that I wanted (changing default settings at MFP). This was a nice feature and sorry that it was removed. I set up a Smart Task for scanning and I was disappointed to see that it does not allow saving the document to my NAS.

HP Recommended

@Elliott32224 I will forward your displeasure with the concerned team in the hopes of improvements in the future, and I wish you the best, ahead,

Have a good day & let us know if you need anything else.

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
HP Recommended

Thank you. Appreciate that. Elliott

HP Recommended

@Elliott32224 My pleasure,

Have a good day.

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.