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Guidelines
Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP OfficeJet Pro 8710
Microsoft Windows 10 (64-bit)

I can't figure out how to set up the scan to network folder feature.  Instructions tell me to use the wizard but I don't know how to access that and I'm never offered it as an option.  Setting it up manually makes lots of assumptions for a lay person like me (i.e. asks me to type in the network path).   I don't know what that is.  Any EASY instructions for a lay person available?  

Thank you!!  

1 REPLY 1
HP Recommended

Hi @yds123 

You may follow below steps to set up Scan to Folder, although the steps are intended for another model the same steps applies for the 8710 printer too, either the Software or the EWS options applies:

https://support.hp.com/hr-en/document/c06696672

 

Cheers,

Shlomi

 



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