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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎12-22-2023 09:03 AM

HP Recommended
Product: Hp Deskjet 2132

Screenshot_20231222_210113_Gallery.jpg

 

I have been having this problem since the day i bought this printer it has been almost 5 6 years and i still haven't gotten a response from hp so if anyone out here has any experience with this problem with their hp scanner pls tell me what i should do

Category:
1 REPLY 1

‎12-25-2023 08:32 AM

HP Recommended

Hi @42nty,

 

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

I see that you are facing scanning issues with your printer.

 

Kindly refer to the steps on this link to troubleshoot and let me know if that resolves the issue.

 

Also, update the printer firmware using this link.

 

Refer to this link for more scanning related issues.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a good day

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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