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‎06-18-2020 03:58 PM

HP Recommended
Product: Dell Inspiration
Operating System: Microsoft Windows 10 (64-bit)

Had a power outage. Now my HP OfficeJet 6954 will not complete a fax. It dials number, says it is connecting, but will not send. Says communication error.

1 REPLY 1

‎06-23-2020 07:47 PM

HP Recommended

@Chuckle2, Welcome to HP Support Community!

 

Are you able to receive faxes? Have you tried sending faxes to different contacts to isolate the issue?

 

I'd suggest you follow the document HP Printers and Fax Machines - Resolving Fax Problems to isolate and resolve the issue.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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