• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Locked

‎03-31-2018 06:43 AM - last edited on ‎12-25-2025 12:19 PM by Moderator

HP Recommended
Product: Hp 8710

According to the HP website and on my printer screen, I can set up a network folder using the HP app. Well I think I must be going barmy as I can't find the option anywhere? Help? Thanks

Tags (1)
Category:
3 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎03-31-2018 08:24 AM - last edited on ‎12-30-2025 10:39 AM by Moderator

HP Recommended

Hi,

Open the HP app.

With your printer selected you should see your model name and picture in the center of the screen.

 

Click the blue "Printer Settings" tile.

Under Advanced click Printer Preferences.

Click Scan to Folder.

 

If you do not ,ocate a such please let e know what exact option is missing and where you can access, I have just accessed these setting for an installed Officejet Pro 8710.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

Tags (1)
Was this reply helpful? Yes No
2 REPLIES 2

‎03-31-2018 08:24 AM - last edited on ‎12-30-2025 10:39 AM by Moderator

HP Recommended

Hi,

Open the HP app.

With your printer selected you should see your model name and picture in the center of the screen.

 

Click the blue "Printer Settings" tile.

Under Advanced click Printer Preferences.

Click Scan to Folder.

 

If you do not ,ocate a such please let e know what exact option is missing and where you can access, I have just accessed these setting for an installed Officejet Pro 8710.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Tags (1)
Was this reply helpful? Yes No

‎03-31-2018 08:50 AM

HP Recommended

Thanks 🙂 On the printer it says you choose scan and then scan settings, but that isn't where it is located! Sorted now

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.