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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎06-28-2023 10:37 AM

HP Recommended
Operating System: Microsoft Windows 11

Hpb1e126 (hp envy 4520 series) has a wireless connection and can print but will not scan. Hp print and scan doctor says driver error but it cannot fix it because it says scanner is not connected.

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