I am unable to fax more than 3 pages? I tried to fax 5 pages and it stops midway thru the 4th page

[IrwinAZ]

I am having the same problem posted 1 year ago for the Office Jet Pro 9018 with faxes greater than 3 pages.  It stops midway in the 4th page and goes no further.  Printer firmware is up to date.  No solution has been posted.

[IrwinAZ]

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Hi IrwinAZ,

RobertSmith76 (Level 2) posted a new reply in Scanning, Faxing & Copying on 02-13-2021 08:38 AM

Subject: Re: I am unable to fax more than 3 pages? I tried to fax 5 pages and it stops midway thru the 4th pa

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[IrwinAZ · Accepted solution]

After several calls to HP support and the case referred up to Level 2 and Level 3 support, turning on "Scan and Fax" in Fax prefereneces corrected this problem, as recommended by a lead Level 2 support tech.  Also recommended setting the fax resolution to "standard".