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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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‎04-13-2023 08:32 AM

HP Recommended
Product: HP OfficeJet 9012 All-in-One Printer
Operating System: Microsoft Windows 11

I have a scan feed which takes the legal size document but on scans to letter size.   One of the options is to scan full size but doesn't show legal size.

Category:
1 REPLY 1

‎04-13-2023 09:01 AM - edited ‎04-13-2023 09:09 AM

HP Recommended

@TJM91 

 

Welcome to the HP Community Forum.

 

  • HP Full Feature Software / Full Driver printer software - supports printing and scanning from the web, printing in in other software and programs (for example, Word), and provides access to the full range of Printing Preferences / Shortcuts.  The full driver adds at least two shortcuts to the Desktop:  Printer Assistant and HP Scan.  If the printer model includes built-in Fax hardware, the software supports the setup and use of the Fax driver.  No Sign-in required.

 

Try / Consider

 

HP Scan > Main menu > Page Size / Scan Area

Adjust the scan Page Size to the Entire Scan Area or set to "Legal" size

 

Example - HP Scan - PDF - Menu / Options

9025_HP_Scan_Menu_PDF_More_All_59025_HP_Scan_Menu_PDF_More_All_5

 

Next,

The following example illustrates how to check / adjust the scan area output size using HP Scan

 

Example - HP Scan - PDF -More >Scan > sub-menu Output Page Size (Scan Area)

9025_HP_Scan_Menu_PDF_More_Scan_Output_29025_HP_Scan_Menu_PDF_More_Scan_Output_2

 

 

========================================

References / Resources

 

 

HP Printer Home Page - References and Resources

Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

Open

HP OfficeJet 9012 All-in-One Printer 

OR

HP OfficeJet Pro 9012 All-in-One Printer 

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

 

 

 

Dragon-Fur

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