I cannot scan using the automatic document feeder on HP ENVY PRO

[TPeter1]

I just replaced my HP Office Jet Pro 8600 plus, When I came home from work, it was laying on its side, leaking oil and whimpering.  I found many good reviews for the HP ENVY PRO 6455, so I purchased it.  It is not as user friendly as the Office Jet Pro.  My problem is I cannot scan using the ADF function of the ENVY PRO.  I have all the current updates.  I want to scan a multiple page document and save it on my computer.  I can use the flatbed to scan but I cannot save all the pages in one file.  It is attached to my network wirelessly.  It prints from all the computers in my network.  Thanks.  

[Kumar0307 · Accepted solution]

@TPeter1, Welcome to the HP Support Community!

I understand you are not able to scan using the document feeder. Which app are you using to scan?

Do you get any errors?

Let us try these steps:

Click here to download the HP Full-featured driver.

Once downloaded, make sure to run the file to start the installation and follow the on-screen instructions.

Refer to this document - How to Scan. This also shows how to scan from document feeder and how to scan a multi-page document.

Hope this helps! Keep me posted. 

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