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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.

‎08-25-2026 09:53 PM

HP Recommended
Operating System: macOS 12.0 Monterey

The HP Smart icon on my MacBook Air stopped working.  I can print, copy, etc. but cannot scan. 

 

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1 REPLY 1

‎08-25-2026 10:10 PM - edited ‎08-25-2026 10:23 PM

HP Recommended

Hi @Grissel1 

1. You may need to install HP App from Apple Store:

>> https://apps.apple.com/us/app/hp-print-and-support/id1474276998?mt=12

  • HP App Apple Store.png

 

2. Once you install that HP Print and Support then scan again your document.

 

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

_.

@ferRX / I am a volunteer posting answers.

>> HP app replaces HP Smart

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