• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended

I have a HP 3050 J610 printer that will not allow me to scan multiple pages then store them in one file so that when I email the documents, I only have to attach one file that includes all pages. It only allows me to scan 1 page at a time and that page has to be filed before another page can be scanned and filed.

 

1 REPLY 1
HP Recommended

Hi @John3050,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

It sounds like you're trying to scan multiple pages into a single PDF or multi-page document, but the HP Deskjet 3050 All-in-One Printer is only allowing single-page scans at a time. This can happen if the scanner is not set up to use the correct scan settings or software that supports multi-page scanning.

 

Here’s what you can try.


Use HP Scan Software (HP Scan or HP Smart)

  • Open HP Smart or HP Scan on your computer.
  • Select Scan and choose the document type (PDF or other format).
  • Look for the Multi-Page option or Scan to PDF. This should allow you to add pages to the same document.
  • After scanning the first page, there should be an option to add another page to the same file without saving it first.

Check the Scanner Settings

  • In the HP Scan software, go to Settings or Preferences and make sure the option for scanning multiple pages into one file (usually listed under PDF options) is enabled.
  • Ensure that the "Save as One File" option is selected when you start scanning.

Use a PDF Editor After Scanning (if Needed)

  • If your scanner doesn’t support multi-page scans in one go, you can scan each page individually and then combine them into a single PDF using software like Adobe Acrobat or PDFsam (a free tool).
  • After scanning all pages, open the scanned files in the PDF editor and merge them into one document.


These steps should help you scan multiple pages into a single document for easy emailing.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

I am an HP Employee.
my testing
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.