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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
Microsoft Windows 10 (64-bit)

I have an HP Envy Photo 7864 printer/scanner. Is there a way to scan more than 1 photo (3 1/2' X 5") at a time?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Spider33 

 

Welcome to the HP User Community.

 

Yes, you can scan more than one photo at a time from the printer flatbed.

 

If you have not done so,

Install the Full Feature Software / full driver printer software

Use HP Scan to scan your photos and save them to your computer

 

=====================================================================

Printer Software

 

Full Feature Software / full driver printer software installation package - Information and Download

HP ENVY Photo 7800 All-in-One Print and Scan Driver and Accessories 

 

Basic Instructions - Install the Full Feature Software / Full Driver printer software

 

  • If using VPN, shut it off to install software

If the printer software is already installed, uninstall it from Programs and Features > Restart the computer and log in – Reference Uninstall HP printer software and drivers

  • Download and Save the Full Feature Software installation package or the Easy Start Software
  • Open File Explorer
  • Navigate to the folder in which you saved the installation file  (likely Downloads)
  • Reminder:  If using USB cable between printer and computer, disconnect the cable before installing software.
  • Right-Click on the installation package and “Run as Administrator
  • If using Easy Start > When asked, opt for "Full Driver" (exact wording might vary).
  • If using Easy Start > Skip any extra software / offers you do not want (wording varies).
  • After the software is installed, Restart the computer and log in

 

NOTES

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Preparation > Check / enable the printer as the “Default Printer”

 

Settings > Devices > Printers and scanners

UNCHECK (clear box) Let Windows manage my default printer

Select (Left-Click) your printer from the list of printers > Manage > Set as Default

 

=====================================================================

HP Scan

 

Place little photos face down on the printer flatbed (glass)

Separate each photo by about an inch (or a bit less) - the point is to leave enough room that the software can detect the edges of each photo.

 

Basic Instructions

 

Open HP Scan

Select to Save as JPEG

Scan (type) = Photo

Page Size = Detect Photos

Source = Flatbed

 

Check select other options on the main menu

 

Click to open More >

Open and peruse / check the sections, including Image and Destination

When you change a setting, if needed, click OK to save that setting and leave the sub-menu

When ready, Click Scan

 

 

Example - HP Scan - Main Menu options > More > Sections Image / Destination

9025_HP_Scan_menu_JPEG_More_Image_All_49025_HP_Scan_menu_JPEG_More_Image_All_4

 

 

=====================================================================

 

References / Resources

 

HP How-to document:

HP Printers - How to Scan

 

Printer

 

HP Printer Support Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP ENVY Photo 7864 All-in-One Printer 

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thanks!

Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

View solution in original post

3 REPLIES 3
HP Recommended

@Spider33 

 

Welcome to the HP User Community.

 

Yes, you can scan more than one photo at a time from the printer flatbed.

 

If you have not done so,

Install the Full Feature Software / full driver printer software

Use HP Scan to scan your photos and save them to your computer

 

=====================================================================

Printer Software

 

Full Feature Software / full driver printer software installation package - Information and Download

HP ENVY Photo 7800 All-in-One Print and Scan Driver and Accessories 

 

Basic Instructions - Install the Full Feature Software / Full Driver printer software

 

  • If using VPN, shut it off to install software

If the printer software is already installed, uninstall it from Programs and Features > Restart the computer and log in – Reference Uninstall HP printer software and drivers

  • Download and Save the Full Feature Software installation package or the Easy Start Software
  • Open File Explorer
  • Navigate to the folder in which you saved the installation file  (likely Downloads)
  • Reminder:  If using USB cable between printer and computer, disconnect the cable before installing software.
  • Right-Click on the installation package and “Run as Administrator
  • If using Easy Start > When asked, opt for "Full Driver" (exact wording might vary).
  • If using Easy Start > Skip any extra software / offers you do not want (wording varies).
  • After the software is installed, Restart the computer and log in

 

NOTES

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Preparation > Check / enable the printer as the “Default Printer”

 

Settings > Devices > Printers and scanners

UNCHECK (clear box) Let Windows manage my default printer

Select (Left-Click) your printer from the list of printers > Manage > Set as Default

 

=====================================================================

HP Scan

 

Place little photos face down on the printer flatbed (glass)

Separate each photo by about an inch (or a bit less) - the point is to leave enough room that the software can detect the edges of each photo.

 

Basic Instructions

 

Open HP Scan

Select to Save as JPEG

Scan (type) = Photo

Page Size = Detect Photos

Source = Flatbed

 

Check select other options on the main menu

 

Click to open More >

Open and peruse / check the sections, including Image and Destination

When you change a setting, if needed, click OK to save that setting and leave the sub-menu

When ready, Click Scan

 

 

Example - HP Scan - Main Menu options > More > Sections Image / Destination

9025_HP_Scan_menu_JPEG_More_Image_All_49025_HP_Scan_menu_JPEG_More_Image_All_4

 

 

=====================================================================

 

References / Resources

 

HP How-to document:

HP Printers - How to Scan

 

Printer

 

HP Printer Support Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP ENVY Photo 7864 All-in-One Printer 

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thanks!

Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

HP Recommended

Thank you.  It works VERY WELL.  Thanks. 

HP Recommended

@Spider33 

 

You are welcome.

 

Later, if you like,

HP Smart (Windows) can print more than one photo on a single sheet of paper.

 

Example - HP Smart - Windows - Multiple photos on one sheet of paper

HP_Smart_W10_Multiple_Photos_per_Sheet_All_2HP_Smart_W10_Multiple_Photos_per_Sheet_All_2

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thanks!

Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.