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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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‎05-15-2017 07:01 PM

HP Recommended
Product: hp scanjet 4070 photosmart sca
Operating System: Microsoft Windows 10 (64-bit)

I upgrade my operating system to windows 10 and HP has no driver for the scanner.

6 people had the same question
2 REPLIES 2

‎05-15-2017 10:19 PM - last edited on ‎01-24-2022 06:55 AM by Retired

HP Recommended

Hi,

The scanner is incompatible with Windows 10 as listed below:

https://support.hp.com/us-en/document/c04635838

 

You may try installing the Windows Vista software as listed below and see if that workaround might work for you:

 

1. Download and save the following drivers to your desktop:

HP Customer Support - Software and Driver Downloads

 

2. Right click the saved file, select Troubleshoot Compatibility, follow the wizard by selecting that the software has worked on an earlier version and select Windows Vista.

 

Next follow the installation, be sure not to plug the USB till the installation guide connecting the scanner.

 

Now you may scan using Paint or Windows Fax and Scan and see if that works.

 

If it works you may also try installing HP Scan Extended below and scan from it to gain more functionality than the provided basic driver:

ftp://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi

 

Regards,

Shlomi



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‎06-03-2017 11:48 AM

HP Recommended

My Scanjet 4070 scanner shows up perfectly in Photoshop CC 2017 running under m$ win 10. Thanks ShlomiL! Your workaround number 1. worked perfectly.

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