I keep getting error msg that says internal error try again or manually check for malware updates.

[MR2125]

I keep getting the msg when I want to scan to email. it says internal error try again or manually check for malware updates.

[sandytechy20]

@MR2125

Welcome to the HP support community.

Did you make a copy and check if that works fine?

Are you able to print from the computer to check the printer's connectivity?