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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
HP ENVY Photo 7120 All-in-One Printer

I keep getting the msg when I want to scan to email. it says internal error try again or manually check for malware updates.

1 REPLY 1
HP Recommended

@MR2125

 

Welcome to the HP support community.

 

Did you make a copy and check if that works fine?

Are you able to print from the computer to check the printer's connectivity?

Sandytechy20
I am an HP Employee

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