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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎01-25-2023 09:27 AM

HP Recommended

My printer keeps giving me an error message while trying to scan.  How do I fix this.  

00FCA26D-AE87-4B89-AF5B-8CBD93C63471.jpeg

 

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1 REPLY 1

‎01-25-2023 10:58 AM

HP Recommended

Please post a solution if you find one! I guess it's an issue with different printer models. 

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