I need a new 2-conductor fax/modem cord for my photosmart 7520 printer

[Kimberly13]

We began having problems with our landline and when the cable company came out to fix it, the technician switched out the two-conductor fax/phone cable with a regular phone cable and then our landline wouldn’t work so when the next technician came out, he said we needed the original fax/phone cord for the printer.  All I want to do is figure out how to get the correct fax/phone cord for my printer so we can use the fax functions.  

Thanks for any help!

[Jeet_singh]

@Kimberly13,

Welcome to HP Support Community,

Have you tried another phone cable from the wall to the printer?

Let's try these steps here: 

1. On the back of the printer, LINE 1 should go directly into the wall jack.

2. The ANSWERING MACHINE should be plugged directly into LINE 2

3. The telephone will be plugged into the answering machine. 

Go to your fax settings (advanced). 

1. Change your FAX SPEED to SLOW

2. Turn your Error Correction Mode (ECM)- OFF

HP Printers and Fax Machines - How to Fax

Let me know how it goes for further assistance!

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