• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP deskjet 3639
Microsoft Windows 7 (32-bit)

I need to scann urgently . I am trying to connect the printer but it is asking for some wps pin. now i cant find hmit. please help me with the same

1 REPLY 1
HP Recommended

@arukuls

 

Welcome to the HP Support Community!

 

You can refer this document to find out how to connect the printer to your wireless network.

 

The WPS button would be on your router if your router supports WPS, press and hold the WPS button for a few seconds.  Alternately there may be a WPS PIN number on the label, perhaps on the bottom of the router.

 

WPS (Wi-Fi Protected Setup) – WPS has two modes to connect devices together over a wireless connection. One is called "pushbutton" and the other is called "PIN". Pushbutton is by far the easiest method. 

  • For wireless printing, restore the printer's default network settings to clear any problems. The printer remains in first-time wireless setup mode for two hours after settings are restored.
  • Press and hold the Wireless and Cancel buttons at the same time until the Power light flashes, and then wait for the Wireless light to flash.
  • For wireless printing, connect the printer to the local Wi-Fi network your computer or mobile device is connected to.
  • Within two hours of restoring the default network settings, press and hold the Wi-Fi Protected Setup WPS button on the router until the connection process begins. The Wireless light on the printer stops flashing when the connection completes.
  • If your router does not have a WPS button, use the HP Smart app to set up the printer connection.

Install and connect the printer.

Windows, Mac, Android, and Apple iOS: Go to 123.hp.com. This guided service automatically finds the correct driver or app for your computer operating system version or mobile device type. Follow the instructions to download and install the driver or app. During the installation, you are prompted to set up the printer connection.

 

Let me know how this goes.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

KUMAR0307
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.