I want to install the Scanning Software so I can scan without being connected to the internet

[Jim3642]

I want to install the Scanning Software so I can scan without being connected to the internet.  I used to be able to install a software from 123.hp.com that I could use to scan without having to be connected to the internet.

[Sneha_01]

Hi @Jim3642,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

To install HP scanning software to use offline, follow these steps:

Go to the Official HP Website:

• Visit the official HP support site at 123.hp.com. This site typically helps with software and driver downloads for HP printers and scanners.

Enter Your Product Model:

• You will need to enter your HP product model. This could be the model of your HP printer or scanner. After entering your model number, the website should direct you to the specific software available for your device.

Download the HP Smart App or Specific Drivers:

• For many HP printers and scanners, HP recommends downloading the HP Smart App, which often includes scanning functionality. Even when offline, you can scan documents and save them to your computer.
• Alternatively, look for specific scanning software or drivers tailored to your HP model. This option is usually listed under 'Software and drivers' for your product.

Install the Software:

• Once downloaded, open the installer file and follow the on-screen instructions to install the software on your computer. Ensure that you have administrative rights to install software if you're using Windows.

Connect Your Scanner/Printer:

• Connect your HP scanner or printer to your computer using a USB cable or through a local network connection (if you temporarily connect to the internet for initial setup, you can later scan documents offline).

Test the Scanning Function:

• Once the installation is complete, try scanning a document to ensure everything is set up correctly. You can usually do this directly from the HP Smart app or the software you installed.

I hope this helps.

Take care and have a good day.

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Rachel571 

HP Support